Problems With Experian Credit Freeze PINs

Oct 06, 2018

The consumer advocacy organization, United States Public Interest Research Group (U.S. PIRG), has issued a press release advising consumers who placed credit freezes with Experian to change their PIN as soon as possible. The recommendation is based on the discovery of a security flaw in Experian’s online PIN retrieval page.

If you placed a credit freeze with Experian, the only way to change your PIN is to use your existing PIN to permanently remove the freeze, and then place a new freeze. You’ll then receive a new PIN from Experian.

You can remove your existing freeze by filling out this form on Experian’s website. Once that’s done, you can place a new freeze by filling out a different form.

U.S. PIRG also advises consumers to check their Experian credit reports to see whether a fraudulent account was opened. All Americans are entitled to one free credit report every 12 months from each of the three nationwide consumer reporting agencies, Experian, Equifax and TransUnion. The best way to do check your credit report is to apply online.

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